About Us
At DLM, we treat each specimen as
a patient, not a number. DLM is federally
certified under the Clinical Laboratory Improvement Amendments of 1988 (CLIA
'88), licensed by the Commonwealth of Massachusetts Department of Public Health,
is certified for reimbursement under Medicare and Massachusetts Health
Regulations, is accredited by the College of American Pathologists (CAP) and the Joint Commission on Accreditation of Healthcare Organizations with commendation (JCAHO), and is contracted with all the major managed care health insurers. Experience customized services, and benefit from our proven systems
and technology, with all our departments in Bedford, Massachusetts.
Our senior staff has many years of prior experience in working
at larger labs. We’ve taken the best practices of the large labs and applied
them to DLM’s processes.
With an operating philosophy that all our employees are
Customer Service Representatives, receive responsive and informative service
from each DLM staff member you encounter.
Single Facility
to Handle All Your Questions
DLM
houses multiple departments, giving you the advantage of answering your
technical, sales and billing questions under one roof.
To download a list of our departments,
click here
Management:
Dr.
Joseph Musto, President and Medical Director
Dr. Joseph Lawlor, Co-Director
Orville Sapp, MT, RPh – Vice President of Field Operations and Extended Care, Healthcare
Contracts, Infection Control, Courier Service and Computer System Updates
Eleanore Campagna – Vice President – Phlebotomy Manager, Processing Manager,
Patient Service Center Manager
Janet Borseti, MT – Technical Director/Laboratory Manager
Veronica Generazio – Client Service and IT Manager
Charles Linehan – Purchasing, Facilities Manager, Computer Hardware Manager,
Safety Officer
Louis Rousseau, MT, BLD, MNH – Associate Director, Accounts Payable Manager,
HIPAA Officer and Compliance Officer, Payroll Manager, Benefits and Health
Insurance Program Manager, Human Resource Manager
Tony
Ferullo – Accounts Receivable Manager, Billing Manager, Business Manager
Marie Cammarata – Special Projects Manager (Billing)
Ann
Sassi, MT – Laboratory Operations Consultant
Click here for bios on Dr. Joseph Musto, Dr. Joseph Lawlor, and
Orville Sapp, MT, RPh.
Certification and Licensure:
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- CLIA # 22D0650159
Federal Certification Centers for Medicare & Medicaid
Services
- Clinical Laboratory License # 2596, Facility # 5146
The Commonwealth of Massachusetts Department of
Public Health
- Joint Commission on Accreditation of Healthcare
Organizations
(JCAHO) # 131559
- College of American Pathologists (CAP) # 1134201
This laboratory is accredited by the Joint Commission on Accreditation of Healthcare
Organizations (JCAHO)
and
College of American Pathologists (CAP)
If you have concerns regarding quality patient
testing or laboratory employee safety that are not being addressed
by your laboratory, please contact us. Your Identity will be kept
strictly confidential.
Call us on our dedicated lines
866-236-7212 (CAP)
800-994-6610 (JCAHO)
This statement is required to be posted
by the Accrediting Agencies
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